Technical Writer (12-month FTC; entry level)

Who we are

Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.

Our Technical Writing org is centralized in Cork, Ireland with a team of 80+ writers at all experience levels.

We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents.

The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare. The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.

Currently we are looking for a Technical Writer to join us on a 12-month FTC.

What you will do

• Writing content for a business unit supporting program releases
• Working closely with teams of engineers, developers, product management, marketing across the world
• Illustrating technical drawings
• Providing DocOps support

You will have the opportunity to support one of our process teams. Previous knowledge is a bonus but not a requirement.

What we look for

• 0-2 years of writing experience.
• Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science.
• Excellent writing skills.
• Excellent communication and interpersonal skills.
• You will be working closely with the development and product management teams.
• Technical proficiency.
• An interest in technology.
• Troubleshooting and problem-solving skills.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission critical data.

Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.