Technical Writer (12-month FTC; entry level)

Who we are

Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.

Our Technical Writing org is centralized in Cork, Ireland with a team of 80+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.

The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.

Currently we are looking for a Technical Writer to join us on a 12-month FTC.

What you will do

• Writing content for a business unit supporting program releases
• Working closely with teams of engineers, developers, product management, marketing across the world
• Illustrating technical drawings
• Providing DocOps support. You will have the opportunity to support one of our process teams. Previous knowledge is a bonus but not a requirement

What we look for

• 0-2 years of writing experience.
• Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science.
• Excellent writing skills
• Excellent communication and interpersonal skills. You will be working closely with the development and product management teams
• Technical proficiency
• An interest in technology
• Troubleshooting and problem-solving skills