Technical Support Lead - Praetorian Support

Job Description:

Activities shall be varied with specific focus on providing ownership for end-to-end processes of all in-service main equipment in support of the UK, European and Export customers and contractual obligations.

The Project Engineering Lead will be responsible and accountable for:

• Be the primary interface for all Customers across UK, European and Export contracts for all aspects in relation to the servicing and control of Praetorian main equipment.
• Primary deputy authority to the PEM
• Manage the Back Office support teams to provide overall priority actions to safeguard availability and capability.
• Supply monthly reporting and metrics to Praetorian Support PEM and Support PMs.
• Liaise closely with SEI team to determine impact and improvement trends.
• Manage obsolescence challenges and subsequent consequences.
• Manage the Consortium teams in relation to data capture and sharing demands.
• Manage and implement customer-wide SAMS processes and procedures to ensure commonality of approach.
• Manage and implement customer-wide Go_Eng processes and procedures to ensure commonality of approach.
• Manage and support the Technical Support Engineer to maintain capability at the various Technical Diagnostic Cells.
• Engineering management support on Planning, Risk, Scheduling, Forward load, Work Package management and Design Reviews.
• Manage, drive and prioritise tasks in accordance with operational and contractual obligations to protect and improve capability.
• Manage and deliver the scrap process throughout the Consortium and liaising with BAES to achieve task completion.
• Working closely with EW LoB to drive efficiencies, increase understanding and mitigate impacts.
• Manage continual improvement activities throughout the customer and end-user environments.
• Management of Praetorian Sharepoint sites and associated administration.

Primary Location:

Contract Type:

Hybrid Working: