Technical Support Engineer

Technical Support Engineer지원: 현장 기반: 업무는 고객 현장에서 수행됩니다.: 베이싱스토크, 햄프셔: 풀타임: 오늘 공고: JR-19572우리의 미션에 함께하세요! 건물, 주택, 그리고 운송 분야에서 쾌적하고 지속 가능하며 효율적인 기후 솔루션을 선도하는 글로벌 기업으로서, 우리는 지구를 최우선으로 생각할 책임이 있습니다. 저희는트레인 테크놀로지스및 당사의 다양한 사업을 통해트레인등록상표및Thermo King지속가능성은 단순히 우리의 비즈니스 방식이 아니라, 바로 우리의 비즈니스 그 자체입니다. 여러분은 세계가 직면한 과제를 대담하게 바라보고, 의미 있는 가능성을 발견할 용기가 있으신가요? 더 나은 미래를 만드는 데 기여하고 싶으신가요? 만약 답이 '예'라면, 지속가능한 세상을 위해 가능한 것에 과감히 도전하는 저희와 함께할 것을 진심으로 제안합니다.저희에 대해 알아보세요혜택직장과 가정에서 성공할 수 있도록 설계되었습니다.우리는 과감하게 나아갑니다. 작업 위치: 현장 기반: 업무는 고객 현장에서 수행됩니다. Trane is seeking a Technical Support Engineer to support the delivery of data center cooling projects across EMEA. This role combines project coordination with hands-on technical responsibility for servicing, troubleshooting, commissioning, and optimizing air-cooled and water-cooled chiller systems in critical data center environments. The position supports project planning, documentation, customer communication, compliance, and on-site execution to ensure safe, timely, and high-quality delivery. Key Responsibilities Perform service, preventive maintenance, and corrective actions on Air-Cooled and Water-Cooled Chillers, including screw, scroll, and centrifugal systems. Diagnose and troubleshoot mechanical, electrical, and control-related issues in chiller and HVAC systems. Manage site execution for data center cooling projects, including planning, installation oversight, and coordination with contractors and OEM teams. Support upgrades, retrofits, and energy-efficiency improvements in existing data center cooling infrastructure. Review technical drawings, submittals, and project documents for accuracy and compliance. Maintain detailed service reports, performance logs, and documentation for all equipment. Ensure strict adherence to safety standards, regulatory requirements, and customer operational protocols. Provide technical guidance and mentorship to junior engineers and technicians. Interface with customers regularly to provide updates, clarify technical issues, and ensure completion of service and project tasks. Participate in root-cause analysis and implement corrective and preventive actions for recurring issues. Coordinate with internal teams (sales, project management, engineering) for seamless service and project delivery. Timely submission of Root cause analysis and reports to customers.Skills and Experience Experience with project execution, installation supervision, and HVAC commissioning. Strong communication, problem-solving, and customer-facing skills. Familiarity with safety standards, industry best practices, and energy-efficiency improvements. OEM chiller training or certifications and project management experience are advantageous. Must have the right to work in the UK and a clean driver's licence.What Trane Offers Competitive salary and benefits, including pension, healthcare, life insurance, and wellbeing support. Learning and development opportunities. Involvement in both cooling and heating supply projects. Exposure to Trane Technologies equipment, software, and controls. 저희는 경쟁력 있는 보상과 포괄적인 복리후생 및 프로그램을 제공합니다. 당사는 기회균등 고용주로서, 모든 적격 지원자는 인종, 피부색, 종교, 성별, 성적 지향, 성 정체성, 출신 국가, 임신, 연령, 혼인 여부, 장애, 보호대상 재향군인 신분 또는 기타 법적으로 보호되는 신분에 관계없이 채용 심사 대상이 됩니다.