Technical Support Engineer - SaaS & E commerce APIs

An innovative e-commerce platform is seeking a Technical Support Engineer to serve as the primary contact for troubleshooting complex customer issues. Your role will involve debugging software problems across frontend and backend systems, while collaborating closely with Engineering and Product teams. Successful candidates will have substantial experience in technical support, particularly within SaaS and a strong emphasis on clear communication and problem-solving skills. A competitive benefits package is offered including stock options and private health care.