Technical Services Manager

Overview
If you're an experienced technical or engineering professional with a background in building services and you're ready to take ownership of the operational and technical performance of a high-footfall retail environment, this opportunity in Sunderland could be the next step you're looking for.

Your responsibilities will be:

• Overseeing all technical services on site, including M&E, compliance, building fabric, and PPM
• Managing a small technical team and delegating daily reactive and planned tasks
• Owning the operational budget, including forecasting and service charge management
• Leading on refurbishments, upgrades, and tenant fit-outs from design to contractor management
• Driving health and safety performance and ensuring full compliance
• Supporting the Centre Manager and engaging with key stakeholders to deliver an outstanding environment for occupiers and visitors

This role offers the opportunity to:

• Join a well-established and supportive on-site team
• Take full ownership of technical delivery across a busy retail asset
• Lead on key projects linked to leasing, tenant works, and asset improvements
• Build strong working relationships with tenants, contractors, and key stakeholders
• Influence operational performance and play a strategic role on site

The right candidate will be:

• Experienced in technical services or FM leadership within retail, leisure, or another customer-facing environment
• Confident managing compliance systems, projects, and budgets
• Qualified (or working towards) in IOSH or NEBOSH
• Ideally electrically qualified or with strong M&E knowledge
• A clear communicator, calm under pressure, and able to build trust quickly
• Someone who is organised and thrives in a fast-paced, multi-tasking roles

Salary: GBP50,000 to GBP60,000 depending on experience