Technical Product Manager

About The Role

Group IT are recruiting for Technical Product Manager on a full-time permanent basis.

Reporting into the Head of IT Service and Operations you will own the lifecycle of all current components that you will be responsible for within the operational technology environment of Volkswagen Group UK. This includes ensuring that each component, from introduction to retirement, is managed strategically and efficiently in alignment with business needs, technical standards, and compliance requirements.

You will actively contribute to the development and execution of an infrastructure strategy that promotes standardisation, AG and cloud-first principles, and the reduction of local on-premises infrastructure. This includes leading the coordination and governance of external service providers to deliver lifecycle services, ensuring performance, compliance, and continuous improvement.

Skills & experience you can bring to the role

• Ability to translate technology matters into business operations terms.
• Demonstrable experience in driving continuous improvement plans to deliver service improvements and drive customer value
• Ability to collaborate with global IT teams, local business units, and external partners to align infrastructure services with business priorities.
• Experience managing third-party service providers, including contract negotiation, SLA/KPI tracking, and performance reviews.
• Strong strategic understanding but able to act pragmatically and with pace.
• Strong understanding of Risk Management principles.
• Deep understanding of technology operations process and challenges.
• Deep understanding of managing on-premises infrastructure (e.g. servers, storage, networking) and integrating it with cloud platforms in a hybrid model.
• Proficient in infrastructure technologies including VMware, SAN, NAS and Microsoft Exchange.
• Proficient in Configuration Management, infrastructure operations, network infrastructure and Enterprise Operating Systems (Microsoft Windows, RHEL).
• Proficiency with infrastructure monitoring, automation, and orchestration tools to ensure operational efficiency and resilience.
• Experience in architectural or technology design and support roles.
• Experience in driving or contributing to technology projects.
• Familiarity with ITIL processes such as Incident, Problem, Change, and Configuration Management, ideally in a global or federated IT environment.

What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, fuel card, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life assurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

Group IT

In Group IT, we have an inclusive culture, built on diversity, difference and friendship that inspires us all. What really sets us apart is how we work - not how many vehicles we sell. We learn from each other, encourage each other, and regularly challenge each other to think differently. Our people have a true passion for what they do, a genuine desire to go further for customers and to give their own careers real momentum at the same time.

The automotive industry is transforming. The rise of EVs, increased connectivity, shared mobility, changing customer expectations, and the technological revolution have brought a raft of new challenges.

The scale of this shift in the way we work means a new focus for IT professionals who are tasked with delivering business change to match Volkswagen Group's ambitious strategy.

We're providing innovative solutions, maintaining applications, and optimising security. We're experts in our business processes and systems, and leaders of vast transformation programmes.

We are responsible for projects right across Volkswagen Group UK, so you'll find the work varied and challenging, and there's plenty of opportunity to spread your wings and become involved in more initiatives.

About Us Volkswagen Group

We're driven by difference. With six big brands under one roof - each with its own history, designs and innovations - we've created some of the world's most iconic vehicles, from luxury sports cars to family camper vans. Here, you'll discover opportunities, explore ideas and tackle challenges that you won't find anywhere else.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.