Technical Associate Director

LOCATION: Office based at 5B Churchill Way, Chapeltown, Sheffield S35 2PY (Hybrid Role)

HOURS: 37.5 hours per week, Monday to Friday

About the role

Hickton Quality Control is the UK's largest provider of Clerk of Works services and we are looking for an experienced candidate who will serve as a senior operational and client-facing leader, responsible for overseeing the performance of Clerk of Works staff on site, maintaining strong client relationships, and supporting the strategic growth of the business. This hybrid role combines regular travel to active construction sites across the UK, with office-based leadership, offering a unique opportunity to influence quality assurance across multiple projects.

Key Responsibilities

• Lead internal initiatives to improve service delivery, reporting systems, and technical standards.
• Visit our portfolio of projects across the UK to support our Clerk of Works and NEC Supervisors and maintain excellent client relationships.
• Act as a key point of contact for clients, promote consistency of service and work with the resource team to ensure that our work force key skills and experience are matched to specific projects.
• Monitor project progress and resource allocation across multiple accounts and provide support where necessary to the head office team.
• Contribute to internal operational planning, staff development, and recruitment.
• Provide technical guidance and mentoring to site-based staff.
• Provide business development support and strategic decision making.

Skills & Qualifications

• Extensive knowledge of the role of Clerk of Works, site inspection and construction quality assurance.
• Strong technical understanding of building regulations and standards, construction techniques, and materials.
• Proven ability to manage teams and build strong client relationships.
• Excellent communication, report writing, and organisational skills.
• Proficiency with digital inspection tools and reporting platforms.
• Relevant construction based qualification (e.g., ICWCI, MCIOB, MCABE membership, HNC/HND in Construction etc).

This job description only contains the main duties relating to this post and does not describe in detail all the duties required to carry them out, and there will be an expectation that the post holder will carry out other duties that reasonably fall within the general nature of the level of responsibility of the post. The responsibilities contained within this job description are subject to annual review and may need to be adjusted in line with service developments.

ICA Group comprises of several businesses. Group structure continues our ambition to be a leading multi disciplinary provider of quality inspection and consultancy services in the construction sector. Being part of the Group means that there is a coordinated approach to Commercial Business, Marketing, Resourcing, Finance, Business Support, Operations and Corporate Governance, to provide technical excellence and exceptional service to our clients. This provides greater opportunities to work for a larger Group of companies, giving you continuous growth in your own personal development plans and careers.

We employ people who embrace and deliver our core Group values: Embracing Quality, Exceptional Service, Integrity, Development, Teamwork.

If this sounds like a team that you would like to be part of, in return we will provide the following:

• Enhanced employer pension contributions
• Continuous personal development (CPD) opportunities
• Online training platform
• Enhanced parental leave
• Fostering friendly policy
• Long term sick pay
• Health cover & Life Insurance
• Electric vehicle salary sacrifice scheme
• A friendly and professional working environment with an 'open door' ethos.