Technical Admin

Role: Technical Admin
Location: Dudley
Hourly Rate: £13.46ph
Hours of work: Monday to Friday- 9am to 5pm

Looking for a role where your organisational skills and engineering knowledge genuinely make an impact? This could be your next move
We're partnering with a well-established engineering business in Dudley that's looking for a proactive and detail-driven Technical Admin to join our clients Engineering Support team. This is more than just an admin role-you'll be right at the heart of operations, helping keep projects moving, customers informed, and the department running smoothly.

Key Responsibilities:

• Provide day-to-day administrative and technical support to the Electrical Services team.
• Coordinate service and repair jobs from initial request through to completion, ensuring all updates are accurately recorded.
• Act as a key point of contact for customers, delivering clear, timely, and professional communication.
• Raise and process job orders, purchase orders, and invoices in line with company procedures.
• Maintain and update job packs, service records, and compliance documentation.
• Support engineers with scheduling, job allocation, and resource planning.
• Track work in progress, ensuring deadlines and service level agreements are met.
• Liaise with suppliers to source parts, obtain pricing, and manage stock availability.
• Prepare and issue customer quotations, ensuring accuracy and clarity.
• Assist with reporting, including service performance, costs, and forecasting.
• Ensure all activities comply with health, safety, and quality standards.
• Continuously support process improvements to enhance efficiency and service delivery.

Successful candidates will have:

• Previous experience in engineering administration, service coordination, or technical support
• A solid understanding of health & safety standards
• Strong IT skills and a high level of attention to detail
• A customer-focused mindset with excellent communication skills
• Experience using ERP systems (essential)

What we offer?

• Long-term stable work.
• Permanent opportunity for the right candidate.
• Be part of a supportive, hands-on engineering environment.
• Varied, fast-paced role where no two days are the same
• A chance to develop your career within a stable and growing business
• Weekly Pay
• Monday to Friday Hours (No weekend work)

If you enjoy keeping things organised, solving problems, and being part of a team that delivers real results-we'd love to hear from you. Apply today and one of our recruitment team will be in touch.