Technical Account Manager

Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and monetise publishers. With over 1,250 employees across nearly 30 global offices, Azerion is headquartered in Amsterdam and is one of the world's fastest-growing digital companies. We own the creative and technology in our platform, offering our partners unrivalled audience insight, brand safety, efficiency, and effectiveness.

The Role

The role of this Technical Account Manager is to service and grow programmatic revenues with a primary focus on our DSP, Hawk. The role will work within a team of programmatic specialists to ensure that Azerion technologies are seen as market-leading solutions for clients and brands in the UK and beyond. This role requires someone with a strong knowledge of the programmatic ecosystem, where our technologies fit and how they differ to other solutions in the market. A proactive, curious, and growth-driven mindset is integral to this role. We will require the candidate to be able to work with internal teams and be a lead figure to other, more junior members of the team.

Job Responsibilities

You will be collaborating with all departments to help deliver against client and company objectives. You will have a deep understanding of Azerion's & Hawk's range of solutions and be able to apply them to clients' varying challenges and objectives.

• Servicing existing self-serve clients through our DSP, Hawk
• Growing spends and diversifying product adoptions within agency-trading desks
• Evangelising Azerion technologies and identifying new, incremental opportunities for adoption within existing clients
• Troubleshooting and working with agency partners to ensure the smooth running of campaigns
• Demonstrating the platform to external partners to help drive new MSAs and new feature adoption
• Identifying and driving upweight opportunities
• Reporting on activity for selected and pre-agreed SAAS partners
• Conducting frequent business reviews, PCAs with agency partners to review existing activity
• Identifying opportunities to embed new products within existing partners
• Ensuring that partners are kept abreast of product and platform updates
• Presenting new and relevant opportunities both internally and externally
• Understanding all partners we can work with within the ecosystem and maintaining healthy relationships with these partners
• Creating efficiencies in buying strategies
• Monitoring spends across all partners to ensure commercial efficiencies
• Identifying and communicating any technological feedback that will help to shape our product roadmap

What we're looking for

• Minimum 3+ years of similar experience in programmatic/online account management
• Outstanding communication and presentation skills
• A fast learner who is interested in developing their programmatic knowledge
• Ability to work in fast-paced environments
• Keen eye for detail
• Passionate about digital media and keen to learn more about the industry
• Ability to manage stakeholders across multiple functions
• Someone who can communicate exceptionally with internal teams and external clients
• Strong analytical abilities and confident with the use of data
• Entrepreneurial mindset, ability to work independently
• Self-motivated, professional, proactive and fun!
• Must be fluent in English

Azerion is an equal opportunities employer committed to building a diverse environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.