Futures Trading System Technical Support and Integration Specialist, Futures Clearing

Tech Ops, Futures Clearing page is loaded Tech Ops, Futures Clearinglocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR002166 Position Description We are seeking a highly skilled and experienced Tech Ops specialist to oversee and maintain the daily operations of our Futures FO/MOBO trading and settlement systems. This role is critical in ensuring system performance, reliability, and seamless exchange connectivity, while providing expert support for technical issues and supporting ongoing system enhancements. The successful candidate will collaborate with internal teams, external vendors, and exchanges to deliver efficient operational support and drive continuous improvement. Key Areas of Responsibilities Oversee daily operations of Futures FO/MOBO systems, ensuring optimal performance and reliability Manage and maintain exchange connections, acting as the first-line contact with local exchanges Liaise with local vendors and service providers to coordinate support and issue resolution Assist in the implementation of IT projects, system upgrades, and scheduled testing activities Provide hands-on system maintenance, troubleshooting, and performance fine-tuning Monitor system health and availability, responding swiftly to incidents and anomalies Develop and maintain automation scripts to streamline daily operations and generate customized reports Formalize and update technical documentation, operational procedures, and user guides Collaborate closely with cross-functional teams and external vendors to support business and technology needs Handle technical inquiries and provide timely support to internal stakeholders Perform any other ad-hoc duties as required to support the IT function Requirements Bachelor's degree in Computer Science, Information Systems, or related field Minimum of 5 years of experience in technical operations or systems support, ideally within financial services In-depth knowledge of Futures trading/settlement systems and exchange connectivity; hands on experience with platforms such as ION, FIS, TT is highly advantageous Proficiency in scripting languages (e.g., Python, Shell, PowerShell) for automation and reporting Strong troubleshooting skills and experience with system monitoring tools Solid understanding of regulatory frameworks (e.g., FCA, EMIR) and their impact on system operations Excellent communication and vendor management skills; certifications such as PMP, PRINCE2, or Agile certification is a plus Excellent command of English - verbal and written. Stay informed on CITIC CLSA Job Opportunities job alert to receive our latest job openings that meet your interest.locations: Londontime type: Full timeposted on: Posted 5 Days Ago