Team Member

Churchill / FishnChickn, Team Member; Location

£8.00 - £12.71 an hour

We want every customer to have an amazing experience every time they visit. That means smiling faces serving delicious sustainably sourced fish and chips. As a team member you'll make our customers' fish and chip dreams come true by offering exceptional customer service and following our core values and behaviours. Team members are responsible at all times for the staff they work with by ensuring each other's safety through following the company's health and safety procedures. They are mainly responsible for serving customers, maintaining food quality, store cleanliness, and till work. Team members are the main face of the company and must always maintain a high level of quality, service and cleanliness to ensure total customer satisfaction.

The role involves a mixture of day and evening shifts, including weekends, depending on the business needs.

Main Responsibilities:

• Ensure we go above and beyond for our customers by serving them in a polite, professional manner.
• Assemble orders for takeaways, Click & Collect and Delivery via our 'My Chippy' app.
• Assist managers and fryers to prepare food.
• Support good food hygiene practices.
• Support best practice for health & safety.

Skills & Attributes:

• Willingness to learn and grow.
• An enthusiastic approach to delivering great service and a drive for customer satisfaction.
• Feel comfortable interacting with customers.
• Previous experience in a similar environment is an advantage.

Benefits:

• Opportunities for career progression.
• Recognition rewards.
• Online training and personal development, a great way to improve your CV!
• Staff discounts.
• Flexible working options.
• 28 days holiday, inclusive of bank holidays.