Team Manager - Hospital and Health

Hybrid with regular travel between Luton and Dunstable and Bedford Hospitals

Are you an adaptable, collaborative and compassionate individual who has in-depth knowledge of safeguarding policy and legislation affecting children and young adults, including transitional safeguarding? Do you have proven experience acting as a safeguarding lead or first point of contact for delivery teams, and in delivering or supervising trauma-informed, strengths-based, and person-led services?

If so, join St Giles as our Team Manager Hospital and Health, where you will support the delivery of services that prevent and respond to youth violence and exploitation. This will see you supervise and coach practitioners delivering our Hospital and Health-based services across Emergency Departments, Major Trauma Centres, and community health settings, and ensuring that high-quality, trauma-informed, young person-led support is provided at reachable moments, when children and young adults are most vulnerable.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will lead the day-to-day service delivery across hospital and health-based settings to meet contract requirements and organisational values, while also delivering and supporting trauma-informed, co-produced, and developmentally appropriate interventions for children and young adults following incidents of violence, exploitation, or acute crisis.

You will be expected to maintain strong local partnerships with NHS Trusts, hospital safeguarding teams, Violence Reduction Units, and other health professionals, representing the service in external meetings and forums, plus provide line management, supervision, and coaching to up to 8 hospital-based or community-linked practitioners, including support for reflective and adaptive practice. We will also count on you to act as safeguarding lead for the team and to drive team performance against KPIs, outcomes, and quality standards, championing inclusive leadership and fostering a psychologically safe, equitable team culture.

What we are looking for

• Experience delivering services within or alongside hospital, emergency care, or health-based environments

• An understanding of NHS safeguarding procedures, discharge planning, and the importance of intervention at reachable moments

• Proven ability to lead diverse frontline teams in high-risk, fast-paced settings

• Experience advocating for teams and young people in multi-agency clinical or safeguarding settings

• Ability to manage safeguarding, clinical escalation, and multi-agency decision-making

• The ability to demonstrate a strong understanding of lived experience

• Strong interpersonal, relationship-building and communication skills, verbal and written

• A professional, empathetic and flexible approach to your work

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please visit our website.

Closing date: 9 am on 20 October 2025 Interview date: 26 October 2025