Team Leader

Team Leader - Supported Living

• Great Bentley/Clacton-on-Sea
• £15.00 per hour
• Full UK manual driving licence required
• No sponsorship available

About the Role

We are looking for a dedicated and compassionate Team Leader to join our Supported Living service at Harley House. You will lead a team delivering high-quality, person-centred care to individuals with complex health and behavioural needs.

This is a hands on leadership role, where you'll support your team while also being actively involved in day to day care.

Key Responsibilities Leadership & Team Support

• Lead and support a team of Support Workers on shift
• Provide supervision, guidance, and performance feedback
• Ensure staff follow care plans, policies, and procedures
• Promote a positive, open, and supportive team culture

Care & Support Delivery

• Deliver and oversee person centred care
• Support individuals with complex needs, including non verbal communication
• Promote independence, choice, and inclusion
• Build strong relationships with individuals and their families

Quality & Compliance

• Ensure accurate record keeping and reporting (incidents, safeguarding, medication)
• Monitor staff training and competency
• Carry out audits, spot checks, and quality reviews
• Support compliance with CQC standards and best practices

Service Development

• Help develop and review support plans and goals
• Work closely with health professionals and external partners
• Support continuous improvement within the service

About You

• Experience in a Senior Support Worker or Team Leader role
• Strong leadership and communication skills
• Passionate about delivering high quality care
• Confident managing challenging situations and behaviours
• Committed to safeguarding and promoting independence

Important Information

• A full UK manual driving licence is essential (mobility vehicle use)
• You will be required to take part in an on call rota

Why Join Us?

• Make a real difference in people's lives
• Be part of a supportive and values driven team
• Opportunities for training and career progression
• Work in a rewarding and meaningful environment