Team Leader - North Down Area

Team Leader - North Down Area

£14.63 per hour & Benefits

Multiple full-time positions available across the North Down area at 42.5 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am - midnight, Monday to Sunday, with a degree of flexibility required.

A look into the role

Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers' expectations and makes a difference in the local community.

As Team Leader you will:

• Alongside the Assistant Manager and/or Store Manager guide the store team to follow store policies, standards and practices.
• Take responsibility for the store in the absence of other leaders (includes keyholder responsibility).
• Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
• Train, manage the workload and support your team, whilst being hands on in store - ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
• Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
• Alongside the store team, actively promote and get involved in initiatives to support the local community.
• Cover the Post Office when required as part of this role.

Skills for Success

• You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer focused environment.
• A natural ability to listen, interact and communicate with customers and team members.
• Target driven to help the store achieve their business plans/priorities and focused on continuous improvement.
• Be able to inspire everyone to do their best for each other and the customer.

Our Values Ambition

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First

We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

Henderson Group supports defibrillator installations and school sports days. You will enjoy a balance that allows you to enjoy your job and your life. We celebrate your success and invest heavily in employee development.

Benefits

Attractive pay, employee assistance programme, perks offers/discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company owned stores, and many more.

Working Hours

Multiple full-time positions available across the North Down area at 42.5 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am - midnight, Monday to Sunday, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss shift patterns in further detail at interview.