Team Leader - London - EC1A 4HD

Do you have proven security experience, strong leadership skills, and excellent communication abilities?

We are seeking an experienced and adaptable Security Team Leader to oversee security operations at a prominent corporate facility in London, EC1A 4HD.

Role

Pay Rate: £15.99 per hour

Shift Pattern: 7/3 , 7/4 4 days 3 Nights , 4 Off, 3 Days 4 Nights 3 Off

Location

Location: EC1A 4HD, London

Benefits

• Cycle to work salary sacrifice scheme
• Company pension scheme
• Life assurance benefits
• Progression, training, and development opportunities

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to a 24/7 free Employee Assistance Programme

Requirements

• Valid SIA licence
• CCTV Licence
• Proven experience in a supervisory or leadership security role (minimum 1 year)
• Minimum 2 years' experience within corporate security
• Excellent customer service and communication skills
• Professional attitude and presentation
• Ability to produce clear, concise verbal and written reports
• Strong organisational and multitasking skills
• Ability to lead, motivate, and support a security team
• Proactive and resourceful approach to problem-solving
• Surveillance skills with strong attention to detail
• IT literate, with the ability to operate detection systems and emergency equipment
• 5-year checkable work history

Main Duties

• Act as the primary point of contact for staff, visitors, and contractors
• Lead and support the on-site security team, ensuring compliance with procedures
• Ensure visitors and callers receive clear, accurate, and professional information in person, by phone, or email
• Manage and elevate incidents to management as required
• Maintain a professional presence and set standards for the team
• Respond to and manage emergencies effectively
• Handle conflict appropriately and confidently
• Ensure incident reports are completed accurately and to company standards
• Oversee ID checks and access control
• Maintain vigilance regarding Health & Safety risks
• Work independently and make sound operational decisions
• Supervise cleaning staff to ensure reception, foyer, staff areas, and boardrooms remain clean and presentable

Ward Security is an equal opportunity employer. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. We embrace diversity and provide an inclusive workplace.