Team Leader - Cornwall agency support

Job Opportunity: Team Leader - Strategic Provider Team

Location: Covering all 5 branches + River Exe
Job Type: Full-time, Flexible
Salary: £14.00 per hour Weekday, £17.00 per hour Weekends

We are seeking a dedicated, flexible, and proactive Team Leader to join our Strategic Provider Team. This role is pivotal in ensuring high standards of care delivery across our service areas, with a focus on consistency, quality, and responsiveness.

About the Role:

As a Team Leader, you will support care operations across all five of our branches, including River Exe, and must be available to adapt quickly to changing service needs. This position requires a high degree of flexibility and the ability to work with minimal personal commitments that could affect availability.

Key Responsibilities:

• Service user sign ups and onboarding

• Conducting spot checks and quality audits

• Providing staff supervision and support

• Supporting the delivery of care packages and stepping in where needed

• Being trained and competent in complex care needs, with a willingness to upskill continuously

• Maintaining excellent communication and documentation standards

• Upholding compliance with regulatory frameworks and company policies

About You:

• Proven experience in a Team Leader or Senior Care role

• Full driving licence and access to a vehicle - essential

• Willing and able to work across multiple branches and travel to River Exe

• Highly reliable, flexible, and committed to supporting service continuity

• NVQ Level 3 in Health and Social Care (or working towards it)

• Confident in supervising staff and managing care delivery in the field

• Strong understanding of safeguarding, medication, and person centred care

• Computer Skills needed

What We Offer:

• Ongoing training and development, including complex care modules

• A supportive leadership team and opportunities for progression

• Mileage and travel time covered

• A chance to play a key role in a vital area of service delivery

• £14 per hour weekday, £17 per hour Weekends

If you're ready to take the next step in your care career and make a tangible impact across a growing and dynamic provider network, we want to hear from you.