Team Leader - Café Operations & Guest Experience

A coffee shop in Birkenhead is seeking an enthusiastic Team Leader to support daily operations and ensure outstanding customer service. The ideal candidate will lead by example, handle customer queries, prepare drinks and food, and maintain cleanliness. Responsibilities include coaching the team, resolving issues, and stepping up as Store Manager when necessary. This role requires passion for coffee, strong communication, and a reliable nature. Join us for a dynamic team experience!