Team Leader - Adult Supported Living

About the role

We are recruiting Support Workers/Carers in Norwich to support people to live in and be part of the local community, within a supported living environment. Our services are about helping people to get out in the community and make the most of their time in their own homes.

Support is required 24 hours a day, 7 days a week.

Hours: 36 hours per week; Location: Norwich; Shifts: days, evenings, nights, weekends.

Role description: Whilst fully embracing the company ethos, the Team Leader will support the service manager by leading the day-to-day management of a shift. You will work in a pro-active, responsive, effective and person-centred way to ensure the lives of the people you and the team are supporting are enriched.

• Promote the health, well-being, physical, emotional, cultural and spiritual beliefs of the people we support and ensure they are met in an inclusive way.
• General housekeeping duties that can include shopping, domestic duties, as well as elements of personal care.
• Complete a range of records and documents.
• Lone working and team-working.

About you

• Enthusiastic, compassionate and committed to supporting people in a way that respects their dignity.
• Experience of supporting people with learning disabilities and/or complex care is preferred but all training will be provided.
• Share our core values: Potential, Responsibility, Integrity, Diversity, Empathy.

Benefits

• Refer a friend scheme - receive £400 each successful referral.
• Above and beyond - vouchers for high street shops and other surprises for outstanding work.
• Long service awards.
• Employee benefits app for discounts and learning opportunities.
• Cycle to work salary sacrifice scheme.
• Automatic enrolment pension scheme.
• Life cover - death in service benefit.
• Funded qualifications - earn whilst you learn.
• Career pathways - apprenticeship in Health and Social Care (Level 3).
• Swanton Educates training centre.
• Trained mental health first aids.
• Employee assistance programme (EAP) - free confidential 24-hr counselling.
• Employee voice - regular events to gather feedback.
• Monthly staff prize draw.

Applicants must complete onboarding checks, including an enhanced DBS. The role is covered by a genuine occupational reason to recruit only female support workers.

About the Service

Support is required 24 hours a day, 7 days a week, supporting people in their own homes to live an independent life within their community.