Team Lead, Customer Complaints - Regulated Banking

A leading challenger bank seeks a Team Leader for Customer Complaints in Milton Keynes. The role involves managing the complaints team, ensuring regulatory compliance, and fostering customer loyalty through effective complaint resolution. Ideal candidates have experience in complaints handling, excellent communication skills, and a strong customer service orientation. The bank offers a competitive benefits package including holidays, pension, and private medical insurance. This is an excellent opportunity to contribute to a growing financial institution.