Tableau Platform Engineer

Role Title: Tableau Platform Engineer
Location: Milton Keynes
Duration: Until 31 Dec 2025
Rate: £250 per day - PAYE via Umbrella Only

About the Role:
System Upgrades and Patch Management:

• Perform periodic upgrades of Business Objects as new versions become available.
• Apply security patches, bug fixes, and performance enhancements as released by the vendors.
• Conduct pre-upgrade assessments, including compatibility checks and testing.
• Ensure minimal disruption by scheduling upgrades during agreed maintenance windows.
• Provide rollback procedures in case of upgrade failures.

System Monitoring and Performance Tuning:

• Monitor system health, including server performance, memory usage, and query efficiency.
• Identify performance bottlenecks and optimise configurations to improve responsiveness.
• Provide recommendations on system scaling and capacity planning. User Support and Issue Resolution.
• Offer technical assistance to users experiencing issues with Tableau/Business Objects.
• Troubleshoot report generation failures, dashboard performance issues, and connectivity problems.
• Maintain a ticketing system for logging and tracking issues, with agreed response and resolution times.

Backup and Disaster Recovery Support:

• Support in the regular backups of Tableau / Business Objects environments.
• Support recovery procedures in case of data corruption, server failures, or cyber incidents.
• Conduct periodic disaster recovery drills to validate system resilience.

Documentation and Reporting:

• Maintain an updated knowledge base for troubleshooting and best practices.
• Provide periodic reports on system health, incidents, and resolutions.
• Document all patches, upgrades, and major changes in the environment.

Required Skills:
SAP BusinessObjects:

• SAP BO - SAP BusinessObjects BI Platform 4.3 Support Pack 4 Patch 7 (Version: 14.3.4.5055)
• SAP IPS Application - SAP Data Services (Version: 14.3.3.385)
• SAP DS Web App - SAP BusinessObjects BI Platform 4.3 Support Pack 4 Patch 7 (Version: 14.3.4.5055)

Tableau:

• Tableau Server (Version: 2023.1.7 - 64-bit Windows)
• Tableau Desktop - Professional Edition (Version: 2023.3.0)
• Tableau Prep Builder (Version: 2023.3.0)