T Demand & Capacity Manager

We are looking for someone to join one of our clients, a globally renoun organization active in the financial sector in a strategic and hands-on leadership role. This role combines governance, process management, and stakeholder engagement in IT infrastructure, with a focus on:

• Demand & Capacity Management
• System & Batch Monitoring
• Compliance and IT Controls

Responsibilities

You'll be responsible for both strategic alignment and operational delivery of demand and capacity management processes, including:

• Acting as the central point of contact for Demand & Capacity Management and System/Batch Monitoring.
• Defining and maintaining IT controls and ensuring alignment with broader IT governance.
• Developing and enforcing standards/processes, monitoring compliance, and leading audits/control checks.
• Creating and tracking KPIs/KRIs related to capacity and demand.
• Reporting to senior stakeholders, including C-level management and risk committees.
• Leading improvement initiatives and projects to optimize capacity usage and reduce costs.

Profile

• Solid background in core IT Infrastructure (eg, storage, networking, Middleware, databases, cloud)
• Proven experience in Demand & Capacity Planning and System Monitoring.
• Familiarity with compliance and risk frameworks in regulated environments.
• Strong knowledge of relevant tooling (monitoring, reporting, and capacity planning).
• Understanding of frameworks like ITIL, COBIT, or similar.

Soft skills

• Strong communicator (written and verbal).
• Able to work across technical and non-technical teams.
• Comfortable presenting to executives and risk boards.

Important: must work from the office at least 3 days a week.