Systems Engineer, European Sovereign Cloud

Job ID: Amazon Development Centre Ireland Limited

Job Overview

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in cloud operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog:

Responsibilities

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day involves collaborating with technology leaders, contributing to the enhancement of day to day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. The overarching goal is to deliver scalable services and ensure a high availability experience for EU customers.

A Day in the Life

You'll spend a majority of your time operating and improving one of the largest software systems. Over the course of a week, you review the operational health of the services in your team's care, and as soon as you figure out why there was an anomaly, you write up an actionable bug report. As a responsible engineer, you've learned never to make changes to production systems without a plan, so you review, then execute changes following a change management process on one of the production systems in your care. Later in the week, you help to resolve your team's backlog of operational issues. You round off the week by writing a cool script that you share with your team which helps get to root cause faster of a hard problem that you diagnosed earlier. You will be required to occasionally participate in an "on call" rotation to resolve incidents occurring out of hours.

Eligibility Requirements

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On Call rota.

Basic Qualifications

• Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting.
• Experience in Python, Perl, or another scripting language.
• This role requires you to be a national of an EU member state.

Preferred Qualifications

• Able to execute standard operating procedures and follow operational best practices.
• Experience in Systems engineering, site reliability engineering, building and operating systems at scale.
• Knowledge or experience operating 24 7 high availability, distributed software applications, performance tuning software applications, and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• Knowledge or experience with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
• Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI powered automation tools.

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