Systems & Project Officer

We are seeking an organised and detail focused System & Project Officer to provide systems and operational support within the Asset Management & Maintenance Service.

The role supports repairs systems, performance monitoring, and service processes, working with managers, officers, and contractors to assist the effective coordination of repairs activity.

• Monitoring and maintaining electronic repairs systems and work schedulers to support efficient allocation of work and achievement of agreed timescales
• Coordinating repairs activity and supporting the adjustment of workloads and resources to assist service delivery
• Producing performance, statistical, and operational information to support managers and service reporting
• Providing systems, technical, and administrative support to Repair Managers and Neighbourhood Repair Officers
• Supporting staff and contractors with system use, including inductions, training activity, and resolving system related issues
• Supporting service processes including procurement activity, asset and transport records, compliance awareness, and customer communication

• GCSE Grade C or above (or equivalent) in English and Mathematics
• Experience in a systems, planning or operational support role within a busy service environment
• Good organisational skills, with the ability to work accurately, manage competing tasks, and work to agreed timescales
• Ability to produce reports, statistical information, or performance data to support service activity
• Good communication skills, with the ability to work effectively with internal teams, external partners, and customers

If you are a methodical and reliable individual with strong systems and organisational skills, we encourage you to apply and support the effective delivery of the Asset Management & Maintenance Service.

For an informal discussion, please contact Alex Isherwood at

Hours: 37 hours per week

To apply please download the attached application form at the bottom of this advert and return to:

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on or via e mail to

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit

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