Systems Administration Team Leader 282028

Department:Infrastructure Team

Location:Nottingham/Sheff (Hybrid)

Salary: Up to £47,500

Must Be eligible for SC (Must have lived in the UK for the past 5 years)

Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.

About the Role: Littlefish is seeking aSystem Administrator Team Leaderto guide a team of skilled professionals managing large-scale End User Computing (EUC) environments. This is a hands-on leadership role where you'll ensure operational excellence, drive technical improvements, and support the development of your team in a fast-paced, customer-focused setting.

Key Responsibilities:

• Lead and develop a team of System Administrators
• Manage EUC estates of 5,000+ devices
• Oversee device management using SCCM, Intune, Autopilot, and MDT
• Ensure SLA compliance and ticket quality (age, updates, backlog)
• Drive automation and continuous improvement initiatives
• Handle escalations and support transitions
• Maintain accurate ticket documentation and prioritization

What We're Looking For:

• Experience in team management and development
• High-level knowledge of enterprise infrastructure
• Experience with public cloud platforms
• Familiarity with Autopilot and/or SCCM/MDT for device builds
• Ability to manage time and work under pressure
• Strong multitasking and prioritization skills
• Self-motivated and able to motivate others
• Diplomatic and solutions-focused
• Willingness to undertake further training
• Flexibility to work additional hours and travel on an ad-hoc basis
• Experience with automation
• Good understanding of security principles
• Experience managing Mac environments

What we can offer you:

• Referral Bonus -Earn £1000 when you refer a friend to join us!
• Endless Learning -Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals.
• Healthcare Cash Plan -Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services.
• Casual Dress Policy -Come as you are.
• Company Pension Scheme -Plan for the future while living in the present.
• Social Events -From team outings to company-wide celebrations, we know how to have fun!
• 25 Days Annual Leave + Public Holidays -More time to relax and recharge.
• Purchase & Sale of Annual Leave -Need extra days off? We've got you covered.

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a 'prefer not to say').