Swinton Assistant Manager

Assistant Manager - Permanent Role - Full Time (42.5hrs) at Sim Trava

Benefits

• Sim Trava Star Points awarded for recognition and performance; you can spend these Star points on a wide range of products.
• Access to Sim Trava Rewards portal, which includes discounts at many retailers, cash back on shopping and fuel cards.
• Whilst on shift free hand crafted drinks, along with 50% off food and the wider drinks range.
• Costa Coffee discount card giving you 25% discount off in the nation's favourite coffee shop.
• Surprise on your birthday!
• Wellbeing support with Employee Assistance Programme.
• Free eye care tests.
• Access to 24/7 GP Portal.
• Contributory pension provided.
• Personal and individual training plan specifically tailored to your requirements.

What we are looking for from you

You will be open and honest, have good communication skills and a can do attitude. As a natural team leader who supports the Store Manager in running the store effectively and efficiently, you will share your skills by training and developing the team so that on every shift an unbeatable coffee experience is delivered to every guest. We are looking for someone who has previous supervisory / management experience, is reliable and committed, used to working in a fast paced environment, and who continually wants to over achieve in their role.

The Role

As an Assistant Manager you will be an inspiring team leader, passionate about the Company and always applying brand standards. You will have the energy and enthusiasm to deliver outstanding customer service and at all times be an ambassador for the Sim Trava values.

• Execute all aspects of rota planning, ensuring the effective control of labour and that every team member is deployed effectively to meet trading needs.
• Understand and monitor the store KPIs and translate them to daily actions.
• Demonstrate great leadership in developing team members and supporting them so they are inspired to grow with Sim Trava.
• Implement marketing updates, ensuring new POS is briefed to the team to guarantee continued success of the store.
• Ensure cash and stock handling is always kept secure.
• Oversee the delivery of all brand standards throughout the shift, ensuring complete customer satisfaction.
• Understand the importance of the Sim Trava policies and procedures together with Costa check standards, Health & Safety checks and taking all necessary remedial action and escalating as required.
• Taking all opportunities to develop yourself using the Sim Trava development plans together with the MyCostaLearning tools to the Store Manager role.