Support Team Leader

A vacancy has arisen for a Team Leader - Support & Commercial to join the Landing Gear Department, based in Ashbourne, Co. Meath. Reporting to the Head of Landing Gear and Operations Manager the successful candidate will lead the Support & Commercial team paying particular attention to Technical Records, Customer Relations Support and costing/estimation of work being carried out in the workshop.

KEY RESPONSIBILITIES

• Set up and maintenance of Landing Gear records for all contracted Customers
• Maintenance of accurate up to date records of all DAL Landing Gear assets
• Update and give regular feedback to customers on technical issues and costs to date
• Complete a final draft invoice for correlation with the Finance Department once a work-scope has been completed.
• Aid Head of Landing Gear in the achievement of the company objectives, setting new targets, identifying and capturing new business opportunities etc.
• Provide support to the Sales team to enhance the commercial offer to customers
• Organising, administering and training of reporting staff to ensure regulatory and Customer compliance.
• Be prepared to undertake other duties as may be reasonably assigned by the Company from time to time.

QUALIFICATIONS AND REQUIREMENTS

• Possess a Technical and/or Professional qualification, minimum at level 6
• Excellent ability to analyse Technical Records, Commercial Agreements and Technical and Airworthiness data.
• Have an understanding of relevant airworthiness legislation;
• Have a comprehensive knowledge of all relevant computer systems as used in Dublin Aerospace.
• A full understanding of the Company MOE and Procedures Manual.
• Have an excellent knowledge of Life Limiting requirements of Landing Gears.
• Be commercially aware and experienced in negotiation, and be customer oriented.
• Excellent communication and interpersonal skills.
• Ability and commitment to work within budget and meet performance targets.
• Permitted to live and work in the Republic of Ireland without restriction;
• Relevant experience in an Aircraft/Component Maintenance environment