Support Secretary - Oncology Admin

We are seeking an enthusiastic Support Secretary to provide comprehensive support to the Medical Secretaries based within the Oncology Department at Derriford Hospital.

The successful candidate will display excellent communication skills , be able to work well within a team and have the ability to work well within a busy environment. They must be able to prioritise their work efficiently in order to maintain an effective service to the team.

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Main duties of the job

To assist in the provision of administrative support to the Oncology Department. Including Booking of appointments, filing, audio typing and other administrative/secretarial functions.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on . We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Job responsibilities

To provide audio / copy typing support to the medical secretaries as required

• To cover for medical secretaries and other staff during periods of annual leave and / or sickness.
• Support administration of waiting lists in conjunction with Trust Waiting List Policy. This will include printing and sending appointment invitation letters as instructed by the medical secretaries
• Sort and file confidential patient reports, results, charts and correspondence in hospital casenotes, in accordance with designated procedures.
• To answer the telephone and deal with enquiries from a number of sources e.g. patients, GPs, other medical staff or route the call appropriately.
• Locate, trace and dispatch casenotes and x-rays to other wards and departments using the iPM system.
• 7. Support the prepping of haematology clinics in line with Trust Administrative Procedure Note

Person Specification Knowledge & Experience

• Good written and verbal communication skills
• Demonstrable experience in a similar role

Qualifications

• GCSE's 9-4 (A-C) in Maths & English or equivalent demonstrable experience
• Good communication and interpersonal skills
• Understanding of appointment systems
• Ability to work across multiple teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.