Support Manager

Support Manager (with daily cooking duties)

Based in Newtownabbey, a leading organisation who has been established since 1956 and provide residential support to those in need are currently seeking a Support Manager to join their team.

This is a Full-Time, Temporary position.

Working Hours: 4 days out 7 .

With an hourly rate of £13.80 to £14 per hour.

Job Role:

Working alongside the Housing & Support Manager, you will be responsible for overseeing the day-to-day management and operation of the home site.

Essential Criteria:

• Previous experience within a similar role with the experience of working in, or knowledge of a support housing/health and social care environment.
• Ability to plan and cook nutritious meals daily for up to 10 people.
• The ability to keep records and monitor stock and purchases.
• Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels.
• Ability to work as part of a team.
• Access to transport is a necessity as there may be a requirement to travel to other sites.

Desirable Criteria:

• Food Safety qualification.
• First Aid in the workplace qualifications.
• A willingness to achieve necessary qualifications to further develop your expertise and standards of service.

Main Duties and Responsibilities:

• Assist the Housing & Support Manager in overseeing the management of the House to ensure an efficient, caring and compliant service is delivered to Residents.
• Plan and cook nutritious daily meals, taking into account any special dietary requirements as necessary.
• Draw up healthy and hearty weekly menus.
• Prepare food purchase information in line with weekly menus, including food shopping in store or online.
• Monitor Residents' Needs Assessment, Risk Assessments and Support Plan processes.
• Monitor compliance with Resident Agreements and advise the Housing & Support Manager of non-compliance issues.
• Encourage a caring, homely and secure environment and ensure all employees within the House provide the highest quality of support for Residents.
• Actively manage Health and Safety and compliant hygiene safety standards within the House.
• Assist the Housing & Support Manager in the application and development of policies and procedures to ensure the service meets and exceeds the Supporting People requirements.
• Be the representative in the House for Visitors and prospective Residents.
• Deal calmly and compliantly with emergency situations, such as contacting the emergency services in a medical crisis.
• Assist the Housing & Support Manager in the development of monthly staffing rosters for the House.
• Manage staffing absences including the conducting of return-to-work interviews.
• Organise House activities for Residents and promote the business within the wider community.
• Conduct quarterly House meetings with all staff in conjunction with the Support Manager.

Please send your CV to