Support Hub Administrator (Office based)

DSL are looking to add to our team of support hub administrators. This role will involve day-to-day liaison with Clients, along with providing support for all operational workstreams at all levels - managers, assistant managers, supervisors and engineers.

• Health and safety awareness carrying out duties for self and colleagues
• Supporting as required in the administration of Operating Procedures from processing quotes, raising and planning both reactive and planned works on SimPRO
• Liaising with Clients, suppliers, subcontractors and engineers, by email and telephone, including managing inbox and taking incoming calls
• Assist with managing the PPM schedule
• Assisting with purchasing of materials/plant hire
• Assist with arranging subcontractors
• Receiving deliveries, allocating and labelling for relevant engineer/job
• Assist with booking out of plant to engineers
• Assist with assigning new plant/equipment asset numbers, including updating SimPRO
• Assist with updating KPIs
• Assist with receipting purchases, checking and approving invoices on SimPRO
• Assist with checking engineers' timesheets for correct completion of all data required
• Any other duties that may be required from time to time

• Proven experience in a similar sales admin/support role
• Proactive, with attention to detail, good organisational and time management skills. Able to prioritise and multitask.
• Excellent written and verbal communication skills
• Customer service attitude
• Computer literate, Microsoft Office/M365, Teams and Sharepoint. Experience of using SimPRO would be beneficial

Working 5 days a week, Monday to Friday, 9.00am till 5.00pm.

• Company pension scheme
• Employee assistance program
• 25 days annual leave per annum (Plus bank holidays)

DSL is an equal opportunities employer.