Supply Chain Manager

Supply Chain Manager

Do you have proven experience managing a supply chain department and delivering great service to a large customer base?

How would you like to be the driving force behind a supply chain that supports one of the UK's most ambitious, tech-driven recycling and waste management businesses, delivering innovation, excellent service, and world-class delivery in a highly agile company?

We are looking for an experienced Supply Chain Manager who will be responsible for ensuring all customer needs are met and fulfilled through our supply chain partners, delivering a consistent and high-quality service level. The role will have overall accountability for proactively managing supplier performance and resolving issues swiftly if and when they arise to minimise disruption and maintain customer satisfaction, while also developing and implementing strategies that minimise costs and mitigate risks across the supply chain.

Reporting to the Head Of Supply Chain, the Supply Chain Manager will need excellent stakeholder communication skills and play a hybrid role across procurement, operations, compliance and supplier performance.

Responsibilities

• Liaising with suppliers at management level
• Daily management of 2 Supply Chain team leaders
• Escalation point for any significant supplier issues
• Manage supplier performance against SLA's and conduct regular performance reviews
• Continuously reviewing internal processes and practices and make recommendations for improving the efficiency of the supply chain function and its interaction with other departments
• Reviewing data sharing opportunities with suppliers through continual development, and propose ways this can be used to enhance the customer experience.
• Support the Head Of Supply Chain with contract renewals and tender discussions
• Proactively identifying and escalating potential risks to the performance of the supply chain
• Chairing supplier review meetings as and when required, and building collaborative relationships to deliver efficiencies and improved service levels.
• In addition to the duties and responsibilities outlined, you may be required to perform other duties assigned and requested by the Line Manager

Person Specification

• Excellent communicator to develop relationships with internal stakeholders and suppliers.
• Experience of managing teams and be able to demonstrate strong leaderships skills
• A strategic and analytical mindset, with the ability to digest data and utilise the results to create positive change.
• Great attention to detail and the ability to stick to tight deadlines working under pressure.
• Continuous improvement mind-set with problem solving and strong decision making competencies
• Possess the ability to provide analysis and insight to complex data.
• Confident and approachable personality that suppliers and team members will respect and appreciate

• Comfortable having challenging conversations with both team members and suppliers when required
• Must be confident in using IT systems (Microsoft) and be able to quickly learn new systems.
• The ability to identify supply chain risks and develop mitigation strategies

Experience and Qualifications

• Experience of working within a Supply Chain department
• Previous experience of driving process efficiencies & monitoring their success
• Proven team management and supplier management experience
• Previous experience working within the recycling and waste management industry would be advantageous although not mandatory
• Proven ability to deliver service levels and efficiencies on budget and on time.

This role will be based at our Newcastle Office and be office based 5 days a week