Supply Chain Lead

Build & Scale the Function You'll be the architect of our non-horticultural stock planning strategy. This is a "build from scratch" opportunity where you will set the vision for how we scale, demonstrating the ability to turn rapid business growth into a sophisticated, high-performing operational machine.

Master Stock Availability: You will lead your team to ensure optimal stock levels across all sites, balancing high availability with the need to minimise waste and holding costs. Navigating multi-site space constraints, you'll work in lockstep with our Warehouse teams and Strategic Procurement Managers to ensure our supply is as efficient as it is reliable.

Develop & Automate: Build scalable, custom, automated supply chain and inventory tools and develop AI workflows to eliminate manual data entry and calculation tasks. You will lead the development of agile, spreadsheet-based solutions while mapping the transition to long-term, robust systems.

Process & KPI Leadership Develop standardised processes and frameworks, leading weekly KPI reviews to shift the function from reactive problem-solving to proactive inventory and risk management. You'll define what "success" looks like for the department.

Team Transformation & Development Provide oversight, coaching, and mentorship to a team of stock planners, transitioning them from manual execution to analytical decision-making. You will build internal succession and resilience, ensuring the team is equipped to handle increasing complexity.

Strategic Growth & Inventory Control De-risk the launch of new ranges by ensuring our operational infrastructure is mature enough to handle increased SKU counts. You'll collaborate with the commercial team to ensure right-size inventory levels to protect availability, de-risk peak periods, and release trapped cash, while developing third-party relationships (charities/discounters) to manage excess stock.

Operational Execution: Support with planning and execution when needed to ensure continuity (especially when issues occur or in peak times)

3PW Performance Management: Measure and manage performance of our 3PW partner against agreed SLA terms

Supplier Performance: Build internal operational performance reporting and supplier tiering, put in place initiatives to improve operational supplier performance.