Supervisor II, Onsite Lab Operations Support

Oversees the day-to-day operations of a team of lab operations & support associates at customer facilities, ensuring operational objectives are met through effective supervision and prioritization of tasks. Oversees activities including the management of gas cylinders and liquid tanks, dry ice, and instrument buffers, solvents and liquid nitrogen, and sampling execution in support of quality control workflows. Sets daily goals and reviews team performance to align with broader operational plans and achieve desired results. Identifies opportunities for improvement, makes adjustments to workflows, and recommends enhancements to work methods to increase efficiency and the effectiveness of lab operations & support activities. Focuses on addressing problems and issues within the operational scope of the lab, requiring analysis of data and relevant factors to develop practical solutions. Communicates regularly with internal team members and stakeholders, as well as external contacts such as vendors, to ensure smooth operations, foster collaboration, and address the needs of all parties involved.

CarT - GMP Operations Supervisor

Job Summary

The CarT Operations Supervisor leads a team of associates supporting critical material management and operational services within a highly regulated manufacturing and laboratory environment. The role ensures uninterrupted material availability, GMP compliance, operational excellence, and customer satisfaction across multiple customer locations.

Operating in a fast-paced and continuously evolving environment, the Supervisor is responsible for balancing changing business priorities, maintaining inventory integrity, ensuring workforce readiness, and driving continuous improvement initiatives that support manufacturing continuity and operational efficiency.

Key Responsibilities

1. People Leadership & Workforce Development

• Lead, coach, and develop a team of associates across multiple operational areas and customer locations.
• Create a high-performance culture focused on safety, quality, accountability, and customer service.
• Ensure adequate staffing levels and workforce flexibility to support changing operational demands.
• Develop cross-training programs to strengthen business continuity and operational resilience.
• Conduct performance reviews, coaching sessions, development discussions, and regular team meetings.
• Foster employee engagement and continuous learning.