Supervisor Data Centre (m/f/d)

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we're on it.

Do you want to take responsibility where technology, operations and performance come together? In the role of Supervisor Data Centre (m/f/d), you will lead a technical on-site team, ensure smooth day-to-day operations and maintain professional customer relationships. You will create a proactive, safe and high-performing work environment and drive the continuous improvement of processes and workflows. Are you on it?

• Leadership & team development: You take on both technical and disciplinary leadership of the technical on-site team. You support the development of your team members and create a high-performing, trust-based working environment.
• Operational management: You ensure smooth day-to-day operations in the data centre - from task coordination and service delivery to escalation management and occupational safety.
• Resource and capacity planning: You plan shifts efficiently, allocate staff and equipment effectively and ensure high utilization.
• Processes & continuous improvement: You analyse relevant KPIs, identify improvement potential and implement measures to establish lean, structured and sustainable processes.
• Customer communication & stakeholder management: You communicate professionally with customers, act as a representative of the company and ensure that service levels, standards and expectations are met.
• Facility & safety management: You are responsible for facility-related topics, ensure compliance with SOPs and safety requirements and maintain a safe, well-organized working environment.

• You are flexible, resilient and confident in critical, fast-paced technical environments.
• You work in a structured, organized way and have high quality standards.
• You communicate clearly, professionally and confidently - both internally and externally.
• You can manage several priorities at the same time without losing sight of the bigger picture.
• Experience in logistics, data centres or white-glove services is an advantage.
• You have very good user knowledge of IT tools (Microsoft Office/Office 365).
• You understand team dynamics, reporting structures and customer-oriented operational processes.
• Very good written and spoken German and English skills are essential.

The starting salary for this position is €3,600.00 gross per month. Depending on qualifications and professional experience, we are willing to offer a higher salary.

Shared growth & development: We invest in your professional and personal development - for example through trainings, internal learning formats and mentoring by experienced colleagues.

• Digital & innovative environment: You can look forward to digitalized and largely automated processes as well as modern tools; you will work in an environment where new ideas are welcome and the status quo is regularly challenged.
• Team culture & informal communication: We live an open first-name culture, short decision-making paths and trusting collaboration; mutual feedback, appreciation and a "Act we not me" mindset are part of who we are.

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