Supervisor

Accessorize is seeking an experienced Supervisor to join their Heathrow branch. The Supervisor will lead the team by example, deliver excellent customer service, and support the Branch and Assistant Managers to achieve Company KPI's.

• Lead the team to deliver great customer service, product knowledge and being a brand ambassador, ensuring this is a store of choice to all customers.
• Support the Management Team to create a live succession plan for the store through identifying strengths and development needs of the sales team.
• Drive the business forward through managing and developing the team.
• Ensure the team members are motivated, knowledgeable and exceeding expectations.
• Be able to confidently hold high profile visits from the senior retail population.
• Support the Management Team with the implementation of company procedures and policies.
• Ensure excellent customer service at all times through effective staffing levels.
• Have an awareness of the local market and develop customer opportunities.
• Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.

The ideal candidate for this role will have experience managing a team in retail or customer facing industry. In addition, you will be able to:

• Provide 5 years of checkable references on successful application.
• Have at least 1 year's experience in a Supervisor role within fashion retail.
• Be able to work any day during the week.
• Be able to work shifts between 5 am to 11 pm.