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Supervisor

Posted 1 hour 23 minutes ago by Carpentersarmscambridge

£60,000 - £80,000 Annual
Permanent
Full Time
Other
Hertfordshire, Hitchin, United Kingdom, SG4 0
Job Description

Radcliffe Arms HITCHIN, United Kingdom Hospitality

Company Description

Welcome to The Radcliffe Arms Craft Pub in Hitchin, your go-to pub in the heart of Hitchin! We're not just a pub; we're a hub for craft beer aficionados and pizza lovers.

Position
  • Taking responsibility for the customer journey, ensuring their experience is second to none
  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards and reporting any incidents or issues
  • Being a supportive and proactive leader
Requirements

You will need to demonstrate:

  • Previous Leadership experience in a hospitality or customer facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
  • A result driven and ambitious individual keen to develop your career and your teams
Other information

We will offer you a great package:

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture surrounded by a supportive team

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

30% dining discount of all managed houses

Great working environment and great prospects!

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