Supervisor

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

The Brabazon Bar

The Brabazon Bar is the heart of our resort, and the ideal meeting place. The bar is a versatile space, serving light dishes and coffees during the morning, afternoon tea, and hand-crafted cocktails in the evening. The bar is home to live music during the weekend.

Salary

The on target earning potential for this role is £27,248.00, compromising of a base annual rate of £25,396.80 plus a qualified estimate of £1,851.20 gratuities per annum.

About the role

This role will require late nights in the week and weekend working.

As a food and beverage assistant, your duties include all those of a waiter or bartender

To welcome all guests a polite and friendly manner

To deliver a great experience from beginning to end

To confidently talk about our menus, offer upsells and enthusiastically

To take orders from our guests and proactively ensure that all their needs are met

Cleaning and good hygiene practices are a large part of this role

To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole.

About you

Previous experience in a busy bar or restaurant would be preferred, but you don't need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that's great, we will take your skills and elevate them in a department where you feel you would be the best fit.

Our ideal candidate will be passionate about delivering a fantastic service to our guests:

You enjoy engaging in conversation, talking about our products and the resort

You are a natural when it comes to selling

You are outgoing and enthusiastic

You have a can-do attitude and are proactive

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than 'just a