Supervisor - Full-time - Covent Garden Redemption Roasters London £13.50 + tips

At Redemption Roasters, we believe great coffee can change lives.

Our mission is to reduce reoffending by training people in prison and supporting them into work on release - often in our own cafés.

After a busy few months, we're now hiring Supervisors/Senior Baristas for our Covent Garden branch

• Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
• Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
• Assign roles, manage pace, and keep your team engaged and on track - stepping in to coach or assist where needed.
• Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
• Open and close the café with confidence, taking responsibility for preparation, organisation, and end of day tasks.
• Provide on the job support for newer team members, sharing helpful feedback and reinforcing good habits.
• Model Redemption Roasters' values through your communication, work ethic, and attention to detail.

• A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
• Focused on the guest experience - always watching, improving, and stepping in when needed.
• Practical and adaptable - equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
• Comfortable giving feedback and flagging concerns when standards aren't being met.
• Committed to being a positive influence - creating an inclusive, respectful environment where everyone feels part of the team.
• Aligned with our mission and excited to support programme participants and new teammates alike.

• Give you the opportunity to step up, grow your leadership skills, and play a key role in our café's daily success.
• Support you with coaching and feedback to help you move toward more responsibility and future progression, if that something that you want.