Supervisor - Distribution Centre

Overview:

Bulgari is one of the most prestigious brands and global players on the luxury market. We design, produce, distribute, and sell high-end jewels, watches, perfumes, and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors. Bulgari belongs to the LVMH Group (Louis Vuitton Moët Hennessy group), a global leader in the luxury sector.

Quality and excellence are the basis of our culture, reflecting our commitment to achieving an organization aimed at full customer satisfaction. Excellence for Bulgari means the perfect balance between top-quality products and impeccable services worldwide. Our People:

We develop our people on both hard and soft skills; we offer training and support internal mobility. We employ over 170 people in Dublin within our Global Logistic and Supply Chain Centre.

Within our Worldwide Logistic and Supply Chain Centre based in Dublin, Ireland, we are looking for: Supervisor to work within our pick-and-pack distribution centre Role Summary:

We are seeking a proactive and detail-oriented Supervisor to direct daily floor execution and manage shift operations in an automated pick-and-pack environment. The Supervisor will be operationally responsible for labour allocation, inventory accuracy, workflow control, safety enforcement, and first-line coaching. This role reports to the Manager and is crucial for the smooth functioning of our distribution efforts.

Key Responsibilities

• Direct daily floor operations, allocate tasks across logistics associates, manage shift attendance, and provide first-line coaching.
• Ensure accurate and timely receiving, storing, picking, packing, and shipping of goods.
• Conduct regular inventory counts and assist in resolving discrepancies to maintain high inventory accuracy, while achieving business targets.
• Enforce company policies and safety procedures, ensuring a safe working environment for all employees.
• Support structured onboarding and provide operational cross training on procedures, equipment, and safety protocols.
• Troubleshoot operational issues and implement immediate solutions to minimize disruptions.
• Promote a positive, safe, and collaborative team culture, providing first-line support and escalating any formal grievances or personnel issues to the Manager.
• Provide ongoing performance feedback and notes to the Manager to support annual appraisals.
• Prepare weekly reports on distribution centre activities, productivity, and inventory status.
• Collaborate with the Manager and other departments to optimize processes and achieve operational goals.
• Collaborate with the onsite 3rd party engineering team to ensure operational efficiency.
• Maintain a clean and organized distribution centre.
• Support all business-related audits.
• Support and contribute to operational projects and process improvement initiatives.
• Serve as the main operational contact in the absence of the reporting Manager.

Skills Associated Hard Skills

• Operations: Proven experience in receiving, put away, picking, packing, and shipping.
• Automation: Experience working in an automated / semi automated environment is an advantage.
• Inventory Control: Knowledge of inventory management principles, including cycle counting and stock rotation.
• Warehouse Management Systems (WMS): Proven Experience with WMS software for tracking inventory and managing orders.
• Safety Regulations: Understanding of OSHA guidelines and best practices for warehouse safety.
• Computer Skills: Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) for reporting and communication.
• System Skills: Proven Experience in SAP and WMS systems.
• Data Entry: Accurate data entry skills for recording inventory movements and order details.
• Process Adherence: Ability to follow and enforce standard operating procedures (SOPs).

Soft Skills

• Leadership & Supervision: Ability to lead, motivate, and direct a team of logistics associates effectively on the shift.
• Communication: Clear verbal and written communication skills for instructing staff, supporting team meetings, and reporting to management.
• Problem Solving: Capability to quickly identify and resolve operational issues or conflicts.
• Organizational Skills: Strong ability to prioritize tasks, manage time, and maintain an organized workspace.
• Attention to Detail: Meticulous in ensuring accuracy in inventory, order fulfilment, and documentation.
• Teamwork: Ability to foster a collaborative and positive team environment.
• Adaptability: Flexibility to adjust to changing priorities and workflow demands.
• Accountability: Strong sense of responsibility for shift performance and operational outcomes.