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Summer Role: Holiday Park Reception Support

Posted 3 days 1 hour ago by Crealy Theme Park & Resort

Permanent
Part Time
HR / Recruitment Jobs
Not Specified, United Kingdom
Job Description

You must be 17+ years old to apply for this role.

At Crealy, we're passionate about creating unforgettable memories for our guests-and we'd love for you to be part of it! We're looking for enthusiastic, customer-focused individuals to join us in a unique role that supports our Holiday Reception Team.

There will be various shifts, but you must be able to work between the hours of 8:00am and 8:00pm when the reception and campsite shop will be open.

The job role will include tasks such as:

  • Creating welcome packs and distributing accommodation keys
  • Providing guests with a warm welcome
  • Directing guests to their allocated accommodation
  • Providing accurate and informative information of services and facilities offered
  • Upselling and offering additional services to benefit our guest needs and experience
  • Deal with guest issues in a prompt, friendly and professional manner
  • Serving guests in our campsite shop

To be a part of the Crealy Meadows reception team you must be full of enthusiasm and a customer-focused attitude. If you think you have the ability, communication skills, passion and drive to work in a busy and demanding environment, plus the enthusiasm to deliver exceptional customer service, you could be exactly what we are looking for.

Previous experience of a holiday park setting is preferred, but not essential as full training will be provided.

In addition, the ideal candidate must have:

  • A basic understanding computer system (including outlook, word & excel)
  • Fantastic verbal and written communication
  • An ability to work well under pressure
  • Able to stand on your feet for long periods of time
  • Happy to smile whilst checking our guests in outside come rain or shine
  • An ability to work independently for prolonged periods of time and as part of a team
  • Enthusiasm to interact with guests upon arrival and throughout their stay
  • A reasonable level of fitness

Experience in a holiday park or similar environment is an advantage, but not essential-full training will be provided.

The Details
  • Pay: Up to £12.80 per hour (based on age)
  • Hours: Seasonal role, including weekends, school holidays, and Bank Holidays. Shifts will be rostered in advance,
  • Perks: Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.
  • Start dates: Various throughout the year-apply now for immediate or future opportunities.
  • Requirements: Proof of right to work in the UK (birth certificate or passport) and contact details of a reference.
Why Join Us?

If these values inspire you and you're ready to bring energy, passion, and smiles to our guests, we'd love to hear from you!

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