Student Support Officer

Are you passionate about supporting students to achieve their full potential? Do you thrive in a dynamic, caring environment where your organisational skills can make a real difference? Are you looking for an exciting opportunity to kickstart your career in the education sector?

We are currently looking for a Student Support Officer to join our vibrant team at an innovative and forward-thinking college in Cambridge, UK. This is your chance to play a vital role in enriching student experience and making a positive impact on their academic journey.

Hours of Work: part time (15 hours a week), fixed term (6 months), office hours are 8:30-5:00 Monday to Friday (schedule to be agreed with successful candidate).

As a Student Support Officer, you will be a key point of contact for students, providing essential support across welfare, engagement, administration, and partnership liaison. Your role will involve assisting with student wellbeing initiatives, managing attendance, supporting academic processes, and fostering strong relationships with our university partner to ensure a seamless student-facing experience.

Student Support Officer Requirements:

• Previous experience in a customer-focused or administrative role within education or healthcare is desirable
• Excellent organisational and time management skills
• Strong communication skills, both written and verbal
• Ability to handle sensitive information with discretion and confidentiality
• Proactive and capable of working independently as well as part of a team

Student Support Officer Benefits:

• Competitive salary package
• 36 days' annual leave (including bank holidays) - pro-rata for part-time roles
• Access to our Employee Assistance Programme for wellbeing support
• Membership of a comprehensive pension scheme
• Additional benefits such as eyecare scheme, Cycle to Work, and Electric Car leasing options

Meet the Organisation: Who We Are and What We Do

Our college is part of the Navitas Group, a global leader in education and training. We are dedicated to providing outstanding learning opportunities and supporting students to succeed. With a focus on innovation and inclusivity, we enable learners to realise their ambitions through high-quality teaching, engaging programmes, and exceptional student services.

If you think you are the perfect fit for this Student Support Officer role and want to make a meaningful difference in our students' lives, don't wait! APPLY NOW and take the next step in your career!