Student Safety Team Member

Job title: Student Safety Team Member
Start date: ASAP
End Date: 30/09/26 (could be extended)

Shifts: 37.5hrs per week (5 days out of 7)
Shift time: 10pm - 7am
Hourly Rate: £16.66ph

Student safety team member required for Student accommodaion sites in Durham.

Key Responsibilities:

• Act as a positive brand ambassador.
• Create a safe, welcoming, and supportive environment for students.
• Maintain consistent, high-quality service throughout the night.
• Keep students and the building safe, responding to emergencies and vulnerable situations.
• Handle overnight incidents, including noise complaints, lock-outs, fire alarms, flooding, and system failures.
• Work with security to protect residents and the property.
• Keep shared areas clean and tidy.
• Support other properties during major incidents when required.
• Build relationships with students and signpost them to appropriate support.
• Respond to individual student needs and escalate welfare concerns when necessary.
• Act on student feedback and resolve or escalate issues promptly.
• Follow company policies, procedures, and safety standards.
• Complete required safety checks and respond appropriately to emergencies.
• Maintain a clean, well-maintained environment.

Previous experience in a similar role required. Please apply online if interested.