Student Loans Administrator

We are seeking to appoint a Student Loans Administrator to join our team in the Data Management Unit within Registry Services.

About the Role:

As a Student Loans Administrator, you'll be at the heart of our efforts to support students with their financial needs. You'll be responsible for:

• Student Support: Assisting students with queries related to tuition fee loans and maintenance loans.
• Key Liaison: Communicating directly with Student Finance England, Wales, Scotland, and Northern Ireland to confirm attendance and update changes in student circumstances.
• Managing Diverse Funds: Handling administration for various smaller funding bodies that provide financial support to our students.

What We're Looking For:

We need someone with excellent interpersonal skills who is detail-oriented and thrives in a collaborative setting. You'll be the go-to person for students needing financial guidance, making a real difference in their educational experience.

What's In It For You?

• Annual incremental increase up to £25,080, with the opportunity to progress to £30,378 subject to performance and the university reward scheme
• 32 days of leave per year (inclusive of bank holidays and University closure days) rising to 37 total days after 5 years' continuous service
• Access to our Staff Retail Benefits Scheme
• Wellbeing advice and support through our Employee Assistance Programme
• In-house training and development support
• A friendly, inclusive and supportive culture and work environment

Please note that if not already an employee of the University of Worcester, the appointed candidate will be employed through our subsidiary company Uniworc Limited, a wholly owned subsidiary of University of Worcester. Appointees of Uniworc Limited will automatically be enrolled into the Aviva FlexHE defined contribution pension scheme (subject to earnings and other eligibility criteria).

Please note that this post does not meet the minimum salary requirements for visa sponsorship under the Skilled Worker Route. We are therefore unable to consider applicants for this post who will require sponsorship to work in the UK.

We value diversity and wish to promote equality at all levels