Student Experience Officer

About the Role

Shape a vibrant student life that inspires, engages, and creates unforgettable experiences!

As a Student Experience Officer you will have a varied and fun working life, striving to ensure the best student experience for all walks of College life. From Freshers' events to organising a variety of student trips you will have a direct impact on what makes College a great place to study.

Whilst a focus on Student Enrichment is vital, the officer will also oversee the promotion of the Student voice, supporting Class representatives to advocate for their area, and work closely with the Students' Union to ensure students needs are met. You will be working with staff and students from all over the College to maintain our reputation as a fun and inclusive place to be.

Key role details:

Salary: £10,802

Hours per week: 21

Holiday payment: £1,457

Term time only working: 40 weeks per year

Working pattern: Monday to Thursday 10am - 2.15pm & Friday 10am - 2pm

Benefits

• Generous Annual Leave - 24 days FTE per annum, +5 additional days after 5 years
• Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. First Line Manager Development Programme and strong internal progression-1 in 3 roles are filled internally
• Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews
• Competitive Pension Scheme - 18% employer contribution
• Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery.
• Wellbeing and Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College, free eye tests and glasses vouchers, flexible support for medical appointments and return-to-work support
• Culture and Recognition - Being part of Community Days, an Annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net zero by 2030

About You

You will be an energetic and driven individual who will bring an innovative approach to student enrichment and the promotion of the student voice. An understanding of current youth trends, use of social media and how to engage young adults is essential, whilst some marketing and promotion skills would be beneficial to the role.

You will have excellent interpersonal skills and be confident working with young people, providing them with opportunities, guidance and the support they need to succeed. Previous experience in the delivery of skills workshops or extra-curricular clubs and workshops is desirable.

How to Apply

Just click apply and complete our short application form. We will save your progress as you go, review all applications and get back to all candidates after the closing date.

If you are interested in an informal chat about the role, or have any queries, please email us on

About Us

Outstanding Ofsted Provider

East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted.

Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self declaration, Enhanced DBS check and obtaining sufficient referencing.

It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so.

If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process.

Commitment to Equality, Diversity and Inclusion

East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce.

We are proud to hold the Positive About Disability Award and are a Disability Confident Employer. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability.

Similarly, we have a commitment to Care Leavers (Care Covenant Pledge) and to current or previous Armed Forces personnel (Armed Forces Covenant Pledge) with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application.

We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.

We do not engage with agencies for permanent staff and have an in-house recruitment team.