Student Administration Officer (Exams & Awards)

About the role:

Student Administration manage the University's student records system and related processes, which underpin the student journey from application to graduation, and provide advice to colleagues across the University on student lifecycle processes and the systems that support them.

This role provides essential administrative support across Academic Registry functions, with a particular focus on managing examinations, producing certificates, issuing transcripts, and supporting the delivery of Graduation Ceremonies. You will work within a dedicated team but collaborate flexibly across the wider Registry team to ensure the smooth coordination of processes throughout the student lifecycle.

The post involves maintaining accurate student and course records, applying academic regulations consistently, and ensuring high quality data to underpin decision making and key University events. You will also contribute to broader Student Administration activities, deliver excellent customer service to students and staff, and build strong working relationships with academic and professional services colleagues.

About you:

The successful candidate will have experience of current administrative practices and processes in a busy office environment, including an awareness of confidentiality, GDPR and matters of IT security. You will also have strong planning and organisational abilities to meet conflicting deadlines and the ability to prioritise your own workload and work consistently with attention to detail.

You will need a range of GCSEs, including English Language and Maths at Grade C/4 or above, or equivalent experiential learning.

Use of AI in applications:

We want to understand your genuine interest in the role and artificial intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience and the written elements of your application should accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. What we can offer you:

We have a fantastic package of rewards and lifestyle benefits - from an attractive annual leave entitlement to access to a comprehensive employee benefits platform which includes a 24/7 online GP.

Our people are our most important asset. We'll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you'll be making a positive difference to other people's lives.

About us:

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.