Strategy Adviser

We are the Parliamentary Health Service Ombudsman, an independent national ombudsman service. We are here to make final decisions on complaints that are yet to be resolved by the NHS in England, UK government departments, and some other public organisations. We do this fairly and transparently without taking sides, and our service is completely free.

About the role

We are looking for an organised, diligent, and analytical Strategy Adviser to join PHSO's new strategy function and play a key role in shaping the future of our organisation.

The Parliamentary and Health Service Ombudsman is the independent body responsible for making final decisions on complaints unresolved by the NHS in England and UK government departments. We use insights from our casework to encourage improvement in public services.

This is an exciting time to join PHSO as we prepare to implement our new Corporate Strategy from 1 April 2022 onwards. This Strategy Adviser post is a pivotal newly-created role to help deliver the new strategy.

The postholder will be responsible for providing strategic analysis, advice, research, briefings, and project management for key strategy projects.

The Strategy Adviser will work with the Senior Strategy Manager by problem-solving, examining evidence, and breaking down policy problems into clear project work streams. You will support the development of corporate strategy and work closely with the Business Management team to translate strategy into business plans.

About you

You will have excellent analytical skills, able to research issues, examine information, summarise it, and make recommendations. You will be experienced in working to tight deadlines, prioritising competing demands, and managing projects effectively. You will be proactive and self-motivated, able to solve problems and overcome barriers in your work.

You will have excellent communication skills, able to present complex information simply and concisely, both verbally and in writing. You will be skilled at building positive, productive working relationships with colleagues at all levels of seniority, both internally and externally.

How to apply

Please submit your CV by 10am 26/05/2022.

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