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Strategic Software Engineering Leader, Contact Center Tech

Posted 8 hours 10 minutes ago by Royal Caribbean Group

Permanent

Full Time

I.T. & Communications Jobs

Surrey, Weybridge, United Kingdom, KT130

Job Description

Royal Caribbean Group in Weybridge, UK is seeking a Senior Manager, Software Engineering to lead the Contact Centre Technology strategy and five-year roadmap. You will govern GET intake, lead funding requests and CAR submissions, and ensure investments align with enterprise priorities and transformation goals.

As the primary interface across GET and the Contact Centre Technology Leadership Team, you will balance enterprise standards, regulatory compliance, and innovation in cloud contact centre

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