Strategic School Success Partner

Up Learn Limited is seeking a Customer Success Manager to own a portfolio of school and MAT relationships across the UK, guiding onboarding, engagement and expansion to ensure renewals. You will partner with teachers and school leaders, shaping strategies to align with school goals and building trust with senior stakeholders for life-changing student outcomes.

You'll champion the voice of the customer, refine processes and playbooks, and scale the CS function through proactive ownership and