Strategic SaaS Customer Success Manager (EU Accounts)

HiBob is seeking an experienced Account Manager in the United Kingdom to manage a portfolio of SaaS clients, focusing on renewal, expansion, and value realization. You will partner with customers to understand HR objectives, guided by a trusted advisor approach to tailor use cases and success plans.

You will collaborate with Product, Development, Marketing and Sales teams to protect revenue streams, drive adoption, and achieve retention and CSAT metrics while staying current on HR trends and