Strategic Mid-Market SaaS Customer Success Manager

A leading SaaS company in Greater London is seeking a Customer Success Manager to enhance customer experience for Mid-Market clients. The role involves managing a portfolio of clients, ensuring high retention rates, and driving product adoption. Candidates should have a proven track record in Customer Success within a B2B SaaS context, and exceptional relationship-building skills. This position provides benefits like private health insurance and a pension scheme, fostering a customer-centric and collaborative work environment.